Service provided 24 hours a day continuously. 7 days a week, 365 days a year.
Computer services that are critical or important to the business are monitored. Examples are: website, server files, database, security cameras, electronic mail, among others.
Are monitors availability of the service and use of resources (space free on disk, RAM, CPU, processes, among others).
Before the failure of a service or warning of high percentage of utilization of resources fires notification via e-mail 24 hours a day. In time of office, our staff of table of help is contact with the customer in order address the problem immediately.
PLUS: 24 x 7 x 365 service notifications via e-mail.